Privacy Policy

Effective Date: 16.05.2025

At AVENYA Technology OÜ (“AVENYA,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website (avenya.eu), use our products or services, or communicate with us.

1. Data We Collect

We may collect the following types of data:

Identity & Contact Data: Name, email address, phone number, company name
Technical Data: IP address, browser type, operating system
Usage Data: Interactions with our website, newsletter engagement
Communication Data: Messages sent via forms, support requests, demo bookings

2. How We Use Your Data

We use your personal data to:

Provide and manage access to our services
Respond to demo requests and contact inquiries
Send newsletters or marketing communications (with consent)
Ensure security and prevent abuse
Analyze website and service performance (using anonymized data where possible)

3. Legal Basis for Processing

We process your personal data only when:

You have given explicit consent (e.g., newsletter opt-in)
It is necessary to perform a contract or pre-contractual obligations
It is required to fulfill a legal obligation
We have a legitimate interest that does not override your rights

4. Data Sharing and Storage

We do not sell or share your personal data with third parties for advertising
Data may be stored in secure European-based hosting or under GDPR-compliant third-party providers
Access is limited to authorized personnel under strict confidentiality

5. Cookies and Analytics

We use cookies for functionality and analytics. Please refer to our Cookies Policy for details.

6. Your Rights Under GDPR

You have the right to:

Access and receive a copy of your data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
File a complaint with your local data protection authority

To exercise your rights, please contact: [email protected]

7. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

8. International Transfers

We aim to store all data within the EU. If any transfers outside the EU occur, we ensure appropriate safeguards (e.g., SCCs).

9. Policy Updates

We may update this Privacy Policy as needed. Updates will be posted on this page with an updated revision date.
For questions regarding this Privacy Policy, please contact: [email protected]